THE FUTURE IS HERE, MOSAIC NETWORK MANAGEMENT SOFTWARE
Mosaic is an advanced monitoring and control platform whose cutting-edge functionality and extensive range of features simplify the management of multi-device, multi-vendor networks. Visualize and control your entire network, from ingest to delivery, in real-time. Minimize service outages, maximize revenue and ensure SLA compliance with fast and accurate fault detection and resolution. Provision services, configure devices and complex networks, all with the touch of a button. Give your operators and engineers the tools they need to succeed, give them Mosaic.
Security, Fire Prevention, Light and Heat, Mosaic monitors your entire facility.
WHY CHOOSE MOSAIC?
Mosaic is the right solution for your entire organization – Engineering, Operations, and Administration
Take control of your system.
Cut out the middleman.
Mosaic is as much a platform as it is a fully featured monitor and control system. Its open architecture gives all customers the ability to extend and modify the capabilities that Mosaic provides. Well-documented extension points are provided throughout the software. Included powerful development tools unlock the talent of your engineering team.
The power to do more.
Architected to handle any problem, Mosaic can be deployed anywhere from a cost effective OEM offering up to multinational, geographically diverse systems. Our proven architecture supports over 50,000 devices on a single server representing hundreds of thousands of monitoring points. Horizontal scaling extends the capacity even further.
Always know your operational status.
Always be in control.
Zero down time should be an expectation, not a goal for your mission critical systems. Mosaic is inherently fault tolerant supporting continuous data replication and automatic failover to seamlessly recover from unexpected failures. With Mosaic, you will never need to restart the system to change configuration, bring a new device online, or any of the other ways Mosaic can be tailored.
Intuitive User Interface
See the significant.
Ignore the noise.
The fully customizable user interface allows stakeholders to see the view of the system that is relevant to them. From a holistic, service-level view to the individual monitoring points of a device and everything in between, each user can set up their display to access the information needed to perform their duties. Filtering out unrelated information streamlines operations, improving the speed of fault detection and resolution. Taken to its logical conclusion, critical operations can be reduced to pure exception-based monitoring.
Put your experience to work.
Streamline your operations.
Simplify the day-to-day with Mosaic’s automation capabilities – schedule common recurring or ad-hoc activities, orchestrate complex actions using an easy to manage script, and immediately react to errors or potential errors to recover operations with minimal disruptions. Mosaic automation provides the tools necessary for any point in the operations spectrum from operations monitoring through to lights out autonomy.
If it talks, we can monitor.
If it listens, we can control.
As a multi-purpose monitor and control system, Mosaic easily integrates with all hardware and software platforms. Mosaic is agnostic to any specific device vendor or communication protocol and is currently monitoring hundreds of unique devices across all markets. Built-in support is provided for most public protocols along with many proprietary protocols allowing most devices to be integrated with simple configuration. In cases where a new device driver is required, our integrated editor makes creating it a breeze. New device types to be commissioned in as little as hours.
Cost effective now.
Cost effective later.
The key to a positive return on investment is to minimize upfront and long term hidden costs. Mosaic is sold with a highly competitive and easy to understand licensing model based on simple deployment parameters. Where MNC Software really differentiates itself is removing hidden costs. This starts with our ability to have Mosaic online monitoring your critical operations within days so your revenue generating activities stay operational. After that, Mosaic puts the power in your hands to change the system without forcing you to pay for external support you may not want or need. When adding a new device to your system, ask us – if we have the device, you have the device – at no additional cost to you.
Turnkey to D.I.Y.
Let us help.
Or do it yourself.
Hands-off or hands-on, Mosaic integration is as flexible as the product itself. Allow MNC Software’s professional services team to design and deploy your ideal solution or build it yourself from the ground up, it’s up to you. We are ready to provide any level of assistance you need and our customer engagements have run the gamut. Most customers start with nominal professional service support and training to get up in running with critical operations in a minimum of time. After that brief introduction period, all of our customers have felt free and capable to modify the system to maximize their agility.
Your deployment strategy.
Mosaic is all about providing you with choice. Configurability and customizability are only two components of the flexibility of Mosaic that we consider the best in the industry. True flexibility extends into system deployment. Mosaic is platform independent and can run on virtually any modern operating system including Windows, Linux, and MacOS. Deployments can be as small as a single server to large distributed systems. Even the user interface platform is about choice as Mosaic provides both a desktop client, ideal for integrated multi-monitor control center operations, and a web client for remote and mobile access.
Mosaic provides a rich set of features that caters to all monitor and control needs.
Rich, Realtime UI
Mosaic delivers rich user interfaces that update in real time to give users a detailed view into the health and status of their system. Each built-in display is tailored to provide quick access to important information and allow users to filter out noise. Per user configurable layouts and display filters, users are given task specific data views that allow for faster data analysis. Beyond the built-in displays, Mosaic provides a framework for creating custom business centric displays to handle special monitor and control needs.
Reporting and Analytics
For runtime and post event analysis, Mosaic provides rich reporting and runtime analytics features. Utilizing Mosaic’s configurable data archiving, reports can be generated from historical data in multiple formats. Whether it is a onetime report or a custom daily report that is auto emailed out; Mosaic’s report builder and customizable delivery options provide the required tools. When post analysis is too, late Mosaic’s runtime analytics can provide the data in time. From runtime service availability to problematic device identification, Mosaic’s configurable analytics processing can be utilized to identify issues in real-time.
Access to data and control features of new devices is the most important element of a dynamic monitor and control system. Mosaic’s open driver architecture allows companies to quickly and cost-effectively connect to all their devices, new and old. Mosaic comes with free access to our driver library. If your device is currently not supported, Mosaic provides built-in drivers that support common protocols and can be configured to connect to new devices. Some businesses contain internal proprietary software that needs to be monitored; in this case we also provide a full development environment to allow individuals to write their own fully custom drivers for their business needs.
Mosaic can be used as a manager of managers by aggregating all your data from multiple devices, systems, and services into one centralized location. This gives you the ability to see and manage the full status of your system from a single client.
Web & Desktop Clients
Mosaic provides both a web and a rich desktop client, allowing users the flexibility of accessing Mosaic in whatever environment is best. Mosaic’s web client is built with the latest technologies, utilizing HTM5 and CSS3 and can be run in all popular browsers. Mosaic rich client is platform independent and can be run on virtually any modern operating system including Windows, Linux, and MacOS.
Get the latest news about trade shows, events, product releases and more.
MNC Software Inc. will be at IBC 2020 in Amsterdam, between September 11-15, 2020 – come and see us at our booth in Hall 8, for a live demonstration of our latest Mosaic Service Management Systems in operation.
A cable head-end provider in Canada was manually provisioning a large number of new channels. This required them to manually configure every step of that chain, creating opportunities for error.
The Mosaic team sat down with them and designed a system that would take control of rolling out those channels, using live inputs from them, and reconfiguring the broadcast equipment. This ensured that the entire network, from end to end, was configured correctly so they could quickly roll out new channels to paying customers.
Mosaic helped them save many hours that would have been spent reconfiguring and checking the network, enabling them to roll out channels much faster.
The provider learned that Mosaic is not only great for live monitoring of their broadcast equipment, it’s also ideal for provisioning and managing channels within head-end facilities.
If you could use help with the roll-out of new channels, send us a message to schedule a live online demo.
In our recent MNC webinar, we shared the story about engineers lugging hardware up a mountain with no roads for the Voice of Vietnam. They can’t travel to the transmitter sites every time they need to check a generator, so they use Mosaic to monitor their equipment.
You may not have transmitters on a mountain, but traveling to transmitter locations is still probably inconvenient… especially when you’re trying to quickly diagnose a problem that’s taking you off the air. Watch the webinar replay to hear how Mosaic is used in the real world.
In the webinar replay you’ll find out how Mosaic helps you:
Significantly reduce your outages
Spot potential problems before they take you off the air
Avoid traveling to transmitter sites to troubleshoot problems
The chief engineer of a leading radio provider in the UK had a unique problem: They were running their signals out to a third-party network, which is common in the UK and Europe, and they had no visibility of the channels and services they were putting out.
The Mosaic team sat down with the chief engineer and looked at how Mosaic could help him monitor their network from end to end so they’d have the visibility they needed. Within a couple of weeks, Mosaic was monitoring all the equipment on their end, as well as the off-air signals coming from the transmitter site. For the first time, they had 100% visibility of their network.
Even more importantly, the Mosaic reporting tools allowed them to figure out when they were off-air so they could take that information to the third party provider and recover lost revenues. Watch this one-minute video to hear the story.
If you’d like this kind of visibility and reporting on your network, send us a message and we’ll schedule a live online demo so you can see how Mosaic can make your job easier.
We met with engineers at ION Media recently and discovered they were having a real problem. They were receiving thousands of alerts each day from their devices, making it impossible for them to determine which were real concerns and which were just false alarms. This meant they couldn’t identify the specific problems that were causing them to go off-air.
So we built a Mosaic system that allows ION engineers to quickly and easily identify when they are off-air, spot any network problems that could potentially take them off-air, and we developed a plan for getting them back on-air quickly so they can continue to generate revenues.
Within one day we were able to eliminate 90% of those false alerts and ION now had a clear picture of where problems lay on the network. ION Media was blown away by what we were able to do for them in a short amount of time.
If you’re ready for a clearer picture of your network, send us a message to schedule an online demo. Mosaic by MNC Software can help make your job easier.
We were talking with the engineers at Nebraska Educational Television who rebroadcast PBS as part of their disaster recovery system. We were rebuilding their monitoring system with Mosaic and one of the challenges was the lack of time for training the PBS engineers, especially as they’re swapping in new equipment as part of this whole rebuild. So, one of the nice things about Mosaic is how it abstracts all of the system so that the panels they were using before still work now. The operators don’t even have visability or knowledge about the equipment changes underneath. They just keep working as they always did, even though the station rebuild meant all new equipment. That’s efficiency!
Disaster recovery automation and control
Change your hardware system and keep your existing automation
No need to retrain operators on new equipment because your MNC control system stays the same even when you get new gear.